Shipping & Returns Policy

We ship seeds within Canada for a flat fee of $6, United States for $25, and internationally for $25*. Live plants and bulbs can only be shipped within Canada.

 

Shipping in Canada 

We ship seeds in Canada via regular letter mail, which is an untracked service, and usually takes 1-2 weeks to arrive. Larger bulbs and plants are sent via tracked flat rate box.

 

Shipping to the US

We ship all US orders by tracked packet and they usually take two weeks to arrive.

According to the USDA, most seeds require an import permit to be brought into the US and the permit is free and useable for multiple orders/years. The package will list the contents as "Garden Seeds". In our experience shipping seeds over several years, most small orders will make it across the border without issues, but occasionally they will be held at US Customs. 

It is your responsibility to ensure you have the required import permit and Cicada Seeds will not be responsible for any orders held or confiscated by US customs.

 

Shipping Internationally

International orders are usually shipped via untracked packet. The package will list the contents as "Garden Seeds". It is your responsibility to ensure you have the required import permit and Cicada Seeds will not be responsible for any orders held of confiscated by customs.

International shipping countries include: Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom

 

If you have any issues with the quality of your order, please contact us within 60 days and we will make it right!

*Shipping fees are in Canadian dollars.